This Privacy Policy sets out our commitment to protecting the privacy of personal information provided to us, or otherwise collected by us, offline or online, including through our website (www.augmenttechnologies.ai). In this Privacy Policy, we, us or our means Augment Technologies ABN 85 625 498 428.
Personal information
The types of personal information we may collect about you include:
- Your name;
- Your contact details, including email address, mailing address, street address, and/or telephone number;
- Your age and/or date of birth;
- Your preferences and/or opinions;
- Information you provide to us through customer surveys;
- Details of products and services we have provided to you and/or that you have enquired about, and our response to you;
- Your browser session and geo-location data, device and network information, statistics on page views and sessions, acquisition sources, search queries, and/or browsing behaviour;
- Information about your access and use of our site, including through the use of Internet cookies, your communications with our site, the type of browser and operating system you are using, and the domain name of your Internet service provider;
- Additional personal information that you provide to us, directly or indirectly, through your use of our site, associated applications, associated social media platforms, and/or accounts from which you permit us to collect information; and
- Any other personal information requested by us and/or provided by you or a third party.
We may collect these types of personal information directly from you or from third parties.
Collection and use of personal information
We may collect, hold, use, and disclose personal information for the following purposes:
- To enable you to access and use our site, associated applications, and associated social media platforms;
- To contact and communicate with you;
- For internal record-keeping and administrative purposes;
- For analytics, market research, and business development, including to operate and improve our site, associated applications, and associated social media platforms;
- To run competitions and/or offer additional benefits to you;
- For advertising and marketing, including to send you promotional information about our products and services and information about third parties that we consider may be of interest to you;
- To comply with our legal obligations and resolve any disputes we may have; and
- To consider your employment application.
Disclosure of personal information to third parties
We may disclose personal information to:
- Third-party service providers for the purpose of enabling them to provide their services, including (without limitation) IT service providers, data storage, web-hosting and server providers, debt collectors, maintenance or problem-solving providers, marketing or advertising providers, professional advisors, and payment systems operators;
- Our employees, contractors, and/or related entities;
- Our existing or potential agents or business partners;
- Sponsors or promoters of any competition we run;
- Anyone to whom our business or assets (or any part of them) are, or may (in good faith) be, transferred;
- Courts, tribunals, and regulatory authorities, in the event you fail to pay for goods or services we have provided to you;
- Courts, tribunals, regulatory authorities, and law enforcement officers, as required by law, in connection with any actual or prospective legal proceedings, or to establish, exercise, or defend our legal rights;
- Third parties to collect and process data, such as [Google Analytics or other relevant businesses]. This may include parties that store data outside of Australia.
We may store personal information overseas. Where we disclose your personal information to the third parties listed above, these third parties may also store, transfer, or access personal information outside of Australia. Unless we seek and receive your consent to an overseas disclosure of your personal information, we will only disclose your personal information to countries with laws that protect your personal information in a way substantially similar to the Australian Privacy Principles and/or we will take such steps as are reasonable in the circumstances to require that overseas recipients protect your personal information in accordance with the Australian Privacy Principles.
How we treat sensitive information
Sensitive information is a subset of personal information that receives a higher level of protection under the Australian Privacy Principles. Sensitive information includes data relating to your racial or ethnic origin, political opinions, religion, trade union or other professional associations or memberships, philosophical beliefs, sexual orientation or practices, criminal records, health information, or biometric information.
We only collect, hold, use, and disclose sensitive information for the following purposes:
- Any purposes you consent to;
- The primary purpose for which it is collected;
- Secondary purposes directly related to the primary purpose for which it was collected, including disclosure to the above-listed third parties as reasonably necessary to provide our services to you;
- To contact emergency services, or to speak with your family, partner, or support person where we reasonably believe there is a serious risk to your or another person’s life, health, or safety and it is impracticable to obtain your consent; and
- If otherwise required or authorised by law.
Your rights and controlling your personal information
- Choice and consent: Please read this Privacy Policy carefully. By providing personal information to us, you understand we will collect, hold, use, and disclose your personal information in accordance with this Privacy Policy.
- Information from third parties: If we receive personal information about you from a third party, we will protect it as outlined in this Privacy Policy.
- Restrict: You may choose to restrict the collection or use of your personal information.
- Access: You may request details of the personal information that we hold about you.
- Correction: If you believe that any information we hold about you is inaccurate, out of date, incomplete, irrelevant, or misleading, please contact us using the details below.
- Complaints: If you believe we have breached the Australian Privacy Principles and wish to make a complaint, please contact us with full details of the alleged breach.
- Unsubscribe: To unsubscribe from our e-mail database or opt-out of communications, please contact us using the details below or use the opt-out facilities provided in the communication.
Storage and security
We are committed to ensuring that the personal information we collect is secure. In order to prevent unauthorised access or disclosure, we have implemented suitable physical, electronic, and managerial procedures to safeguard and secure the personal information we collect.
Cookies and web beacons
We may use cookies and web beacons on our site to monitor your behaviour and collect data. Cookies store your preferences but do not provide personal information unless you choose to share it. Web beacons allow us to count users or deliver cookies.
Links to other websites
Our site may contain links to other websites. We are not responsible for the privacy of any personal information you provide while visiting those sites.
Amendments
We may vary this Privacy Policy by publishing the amended Privacy Policy on our site. We recommend checking our site regularly to stay updated on our current Privacy Policy.
For any questions or notices, please contact us at:
Augment Technologies
ABN 85 625 498 428
Email: info@augmenttechnologies.ai
Last update: 18/11/2024
